PRIVACY POLICY
At Martin France (“we”, “us”, or “our”), accessible via martinfrance.com (the “Website”), we are fully committed to safeguarding the privacy and personal data of our users. This Privacy Policy is designed to inform you of how we collect, use, disclose, and protect your information, in line with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable privacy laws.
1. COMMITMENT TO PRIVACY AND DATA PROTECTION
Your privacy and trust are at the heart of everything we do. We treat the protection of personal data as a core obligation and implement appropriate technical and organizational measures to ensure its confidentiality, integrity, and lawful processing.
2. SCOPE OF POLICY AND DATA CONTROLLER ROLE
This Privacy Policy applies to all visitors, users, and others who access or use our Website. Martin France is the data controller for the purposes of GDPR and the “business” as defined under CCPA with respect to the personal data collected on martinfrance.com.
If you have any questions about this Policy or your data, please contact us at: [email protected].
3. CATEGORIES OF DATA WE PROCESS
We may collect, use, store, and transfer different types of personal data depending on how you interact with martinfrance.com. These categories include:
– Usage Data: Includes information about how you use the Website, such as IP address, browser type and version, time zone setting, referring URLs, page views, site navigation patterns, and session duration.
– Account Data: Includes your full name, email address, mailing address, phone number, and any other details you provide when creating an account or engaging with our services.
– Profile Data: Encompasses your preferences, behavior on the Website, previous purchases, wishlists, saved items, and other user profile submissions.
– Communication Data: Includes messages and records of correspondence when you contact us through forms, support channels, or directly via email, as well as notes from customer service interactions.
– Technical Data: Includes device type, operating system, browser plugin types, network identifiers, and other technical configurations used to interact with our Website.
– Transaction Data: Covers payment information (processed securely through third-party payment processors), shipping and billing addresses, delivery instructions, and order history.
– Preference Data: Involves your choices for receiving marketing from us and third parties, subscription preferences, communication frequency, and areas of interest regarding products or services.
4. LEGAL BASES FOR PROCESSING PERSONAL DATA
We only process personal data when we have a legal basis to do so, including:
– Consent: Where you have expressly given your permission (e.g., subscribing to a newsletter).
– Contractual Necessity: To perform a contract with you, including orders, service provision, or responding to your inquiries.
– Legitimate Interests: To operate and improve martinfrance.com, prevent fraud, market our products (where not overridden by your rights), and maintain security.
– Legal Obligation: To comply with applicable legal and regulatory requirements.
5. YOUR RIGHTS UNDER PRIVACY LAWS
In accordance with GDPR and CCPA, you have the following rights concerning your personal data:
– Right of Access: Request access to your personal data and information on how we process it.
– Right to Rectification: Request correction of inaccuracies in your data.
– Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
– Right to Restrict Processing: Limit the use of your personal data under defined circumstances.
– Right to Data Portability: Request data be transferred to you or another controller in a structured, commonly used format.
– Right to Object: Object to processing on grounds relating to your particular situation or for direct marketing.
– Right Not to Be Subject to Automated Decision-Making: You will not be subject to decisions based solely on automated processing that produce legal effects.
California residents may also exercise the right to opt out of the sale of personal information and to request the categories and sources of personal information collected or shared.
You may exercise these rights by contacting us at [email protected]. Identification may be required.
6. SECURITY MEASURES
We take the security of your information seriously. We implement a variety of security measures, including:
– Encryption of data in transit and at rest
– Role-based access control and authentication
– Regular security audits and vulnerability assessments
– Secure server environments and data backups
– Staff training and confidentiality agreements
Although no method of transmission over the Internet is completely secure, we strive to use best practices to protect your data.
7. INTERNATIONAL TRANSFERS
Your personal data may be transferred to and processed in countries outside your own, including those outside the European Economic Area (EEA). Where applicable, we use safeguards such as Standard Contractual Clauses approved by the European Commission to ensure lawful and secure transfers of data. We also comply with region-specific legislation and frameworks to ensure consistent data protection.
8. DATA RETENTION
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law or regulation. Retention periods vary by data type:
– Usage & Technical Data: 26 months
– Account & Profile Data: Retained while the account is active and up to 5 years after closure
– Transaction Data: 7 years for tax and accounting compliance
– Communication Data: 3 years
– Preference Data: Until consent is withdrawn or 2 years following inactivity
Once the applicable retention period expires, data is securely deleted, anonymized, or archived in accordance with our policies.
9. COOKIE POLICY
We use cookies and similar technologies on martinfrance.com to enhance the user experience. Cookies are small text files stored on your device during your visit. Types of cookies include:
– Essential Cookies: Necessary for core functionality, such as page navigation and secure access.
– Functional Cookies: Enhance usability by remembering your preferences and login state.
– Analytics Cookies: Gather anonymous data to help us improve features, user experience, and content.
– Performance Cookies: Monitor technical performance and system metrics to optimize Website operation.
10. COOKIE MANAGEMENT AND COMPLIANCE
We honor your right to control cookies. Upon first visit, you will be presented with a cookie consent banner allowing customization. You may update or withdraw your consent at any time via the cookie settings link on martinfrance.com or by adjusting your browser settings.
Under GDPR and CCPA, you may refuse non-essential cookies and still use the Website. Your preferences are respected, and no personal information is sold without your affirmative consent.
11. CHILDREN’S PRIVACY
We do not knowingly collect or process personal data from individuals under the age of 13. If you are a parent or guardian and believe we may have inadvertently collected such information, please contact us immediately at [email protected] so that we can take appropriate action.
12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to make changes to this Privacy Policy at any time. If changes are material, we will notify you through the Website, email, or other appropriate means. Continued use of martinfrance.com following such changes indicates your acknowledgment of the updated policy.
13. CONTACT INFORMATION
For questions about this Privacy Policy, to exercise your rights, or for any privacy-related inquiry, please contact us at:
Email: [email protected]
We are committed to complying with global data protection standards and ensuring the responsible use of personal data. Your trust is essential to us, and we welcome your questions or feedback regarding your privacy at martinfrance.com.